Payment | JAL USA CARD (2024)

User Guide Update Your Info Statement/Payment

Statement/Payment

Monthly statement

Monthly statement

Card statements are issued once a month. Statement/Closing Dates are different for each card member, and statements are mailed after the Statement/Closing Date.
Payment is due by the payment due date noted on your statement. If you do not receive your statement, please notify service center immediately. You can also download through online account.

Please note :Payment date is the date in which the check or money order is received. Payments received on a weekend, holiday, or after 5:00pm CST will be posted on the next business day.

Payment Methods

Auto Pay (Automatic Bill Payment Service)

Auto Pay is an easy way to pay your monthly credit card bill - automatically through your checking account. Every month, on the payment due date shown on your credit card billing statement, your payment will be transferred from your chosen checking account to pay your credit card bill. If the due date falls on a weekend or banking holiday, your transfer will take place the next business day.

How to sign up

To sign up, download the enrollment form and send it to us with a voided check * from your checking account to the below address or fax no. A message on your monthly statement will notify you when your automatic payments will begin. You should continue to make regular payments until this message appears.

Send by Postal Mail

Auto Pay Department
P.O. Box 3331
Omaha, NE 68172-9934

FAX

Fax Number:

1-402-938-5212

* "VOIDED CHECK" is a personal check that has been voided by writing "VOID" across the front of the check.

Download Enrollment Form Here

Online payment

Another recommended payment method is our fast and convenient online payment system. No need to write a check, you save postage, and you don't have to worry about your payment being lost or late in the mail.

Payment by check

For payment via check, please enclose your check and the upper portion of the dotted line of the statement in the return envelope enclosed with your monthly statement. Please make the check payable to JAL USA CARD and be sure to write your card account number on the check. We recommend you send your payment at least five business days prior to the payment due date.

Payable to: JAL USA CARD

Mailing Address

FNBO
P.O.BOX 2557
Omaha, NE 68103-2557

Finance Charge

Finance Charge

A finance charge will be applied to the average daily balance of your purchase, cash advances, and any promotional balance. If your payment is late, or not for the entire balance due, the accrued finance charges will be billed on your next statement. Finance charges are not penalties, but are interest on funds paid on your behalf for merchandise or services received and that you have an obligation to pay for at a later date.

Other Charges

Foreign Transaction Fee

A 3% foreign transaction fee will be applied for each transaction in non-U.S. dollars of your purchase and cash advances.

Late Fee

You'll be charged a late fee if you do not pay minimum balance by payment due date. Please refer to Cardmember Agreement for details.

Dishonored Payment Fee

You'll be charged a payment dishonored fee if a payment is returned unpaid by the bank due to lack of sufficient funds, or the bank account information is incorrected when you pay through online account.

See Cardmember Agreement for more information regading the fees listed above and other fees.

Disputed Charges

If you have a transaction appearing on your statement that you believe is an error

1. First, please contact the merchant to try to resolve the issue. You may be able to find the phone number of the merchant in the "description" column on the statement.

2. You may also call service center to have the type of merchant be identified. However, no detailed description of the transaction is available via this inquiry method. If you still think the transaction was in error, please go to step "3."

3. Please complete the Notification of Disputed Item Form and fax or mail the completed form to:*

Fax Number: 1-402-938-7550
Mailing Address: Cardmember Services
P.O. Box 3696
Omaha, NE 68103-0696

* You may deduct the amount for a disputed item from your payment. However, we recommend paying in full to avoid accumulating finance charges if it turns out that you are responsible for the disputed item.

* Please make sure to follow up with the case on your own responsibility. Failure to respond to the inquiry from cardmember services may result in accepting the changes.

Confirm Payment and Balance

How to confirm payments and check your balance

You can confirm payment amount or check your balance via our 24 hour bilingual automated Interactive Voice Response (IVR) line or through your online account.

1. Call 1-800-552-4906 and follow these prompts:

2. After choosing your preferred language (Japanese or English), press "1" on the main menu for account information.

3. Follow the voice instructions and enter your credit card number and the last 4 digits of your social security number.

4. Press "2" - Card Account Balance Inquiry - to confirm card balance.

5. Or, press "3" - Payment Information Inquiry - for the amount of last payment and date posted, and the minimum payment required and date due.

Payment | JAL USA CARD (2024)

FAQs

Is the JAL card worth it? ›

The best Japan Airlines credit card is the JAL USA card. It offers 5,000 bonus miles after your first international flight on Japan Airlines and 1 mile per $2 spent on all purchases. You also have the opportunity to boost earnings to 1 mile per $1 spent after upgrading to Premium rewards for an annual fee of $50.

What is the foreign transaction fee for JAL USA card? ›

You can use your JAL USA CARD at MasterCard merchants all over the world. There is a foreign transaction fee of 3% of each transaction in U.S. dollars.

What is the JAL mileage bank card? ›

The standard JMB membership card. JAL Mileage Bank Card (JMB Card) Earn miles from flights, hotel stays, travel, and everyday activities - and then redeem those miles for special awards. We also offer a card for children aged 12 years old and below.

Is JAL membership free? ›

There is no annual membership fee to participate. In addition to the standard JAL Mileage Bank services, JALFC members can pool their miles with eligible family members, earn bonus miles when flying on JAL flights, receive invitations to special events, and enjoy other exclusive benefits and services.

Is Jal better than Ana? ›

ANA scores an ever-so-slight victory in the competition of ANA versus Japan Airlines. However, travelers really can't lose with either option. Both airlines provide travelers with a much-better-than-expected experience onboard, and you won't be nickel-and-dimed on either.

Does JAL accept American Express? ›

Payment must be made by credit card. The credit card holder must be part of the traveling party. The following credit cards can be accepted: AMEX, Diners, JCB, MasterCard, Visa.

How much is international card fee? ›

Foreign transaction fees generally range from 1 percent to 3 percent and tend to average around 3 percent of each transaction. Paying around $3 per $100 you spend may not sound that expensive, but these fees can add up if you're making a lot of purchases with your credit card.

Can Chase points transfer to Jal? ›

Chase Ultimate Rewards® points can be converted into Marriott points, which can then be converted into JAL miles. Chase points transfer to Marriott at 1:1 ratio. American Express Membership Rewards can be converted into either Marriott points or Hilton points, which can then be converted into JAL miles.

How much are Jal miles worth? ›

1,000 miles = 1,000 points (JPY 1,000 equivalent), 10,000 miles = 15,000 points (JPY 15,000 equivalent), where every 1 e JAL Point can be used as JPY 1.

How many miles to fly to Japan? ›

Cheapest economy class ticket to Japan: 40,000-55,000 ANA miles round-trip. Cheapest business class ticket to Japan: 75,000-90,000 ANA miles round-trip. Cheapest first-class ticket to Japan: 140,000 Alaska's Mileage Plan miles round-trip.

Is a travel card worth it in Japan? ›

The Revolut Travel Card is one of the best debit cards to use in Japan. It offers over 30 currencies at a great exchange rate, which is the cheapest rate globally. However if you exchange currency on the weekend you can incur a one-percent mark-up fee. In addition they have introduced fees for international transfers.

Which card is best for travel to Japan? ›

The best credit card for traveling to Japan is the Chase Sapphire Preferred® Card. It has a $0 foreign transaction fee, offers high rewards rates on travel and dining, and allows you to transfer points to Japan Airlines Mileage Bank and other participating loyalty programs, usually at a 1:1 ratio.

Is it better to use cash or card in Japan? ›

Cash is still the most popular payment method in Japan. If you travel to the countryside, it will most likely be your only option. Although cards and other cashless ways of paying are widely accepted in urban areas, you should still keep some old-fashioned cash on you.

What is the best point card to use in Japan? ›

Big names in the point card world include Rakuten, dPoint, and T-Point. These cards are popular because they offer a long list of shops and restaurants from which you can earn points. It's a fast and easy way to earn points and discover new promotions and sales.

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